Help & FAQs

Yes, you are more than welcome to visit our store and see our products before you buy.

Our store locations is
Address: Unit 5/26 Rene St, Noosaville, QLD
Email: sibleycatering@gmail.com

We are open 8:30am to 4:00pm, Monday to Friday.

You can contact us directly and we'll clarify any questions you many have. Our product expert team will help you right away.
You can contact us in many different ways. See our contact us page

Yes, absolutely.
We have a network of partners and we can certainly organise installation and servicing for you. These may incur in extra costs.

Yes, we go
Gifting for special occasions can be a great way to show your appreciation for someone.
You can buy a gift card by following this link.

We accept debit cards, Paypal, Visa, MasterCard & American Express credit cards and Afterpay

Yes we do.
For commercial orders please fill in the form on this page and our team will setup your business to start trading.

Yes we can. We work closely with Silverchef, who provides finance for hospitality businesses.

We can make and introduction to get things started to find something that meets the need of your business.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

We want to speak to you too! You can reach us by phone, in store or by email

Phone: (07) 5474 0666
Address: Unit 5/26 Rene St, Noosaville, QLD
Email: sibleycatering@gmail.com

We are open 8:30am to 4:00pm, Monday to Friday. Please feel free to contact us during these hours with any enquiries.

Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Provide an answer to the question here, with as much detail as possible to help your customers.

Provide an answer to the question here, with as much detail as possible to help your customers.

- Express Shipping usually takes 1-2 busines days with Australia Post
- Standard shipping within Australia normally takes 3-5 days.
- Same day local delivery is available on all orders with a 20km radius from Noosaville.

We offer a same FREE same day local delivery within a 20km radius from Noosaville.

Order before noon (12pm) and usually orders are delivered after between 4pm and 6pm.

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

Refunds are processed within 7 days from when we receive the item(s) and then banks may take another 3-5 days to process the refund until you see it in your bank account

Yes.
Sibley online store is built with latest secure technology in Shopify, the most trusted online store platform in the world, with Banking level standards.

At Sibley we take your privacy seriously. For more information please see the Sibley Privacy Policy

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If you need to change your email address please contact us.